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Privacy Policy

Privacy matters to us here at Panino Breads. This page explains our approach to privacy on our site and how it affects you.

Short version

  • We collect anonymous statistics about your visit, like which of our pages you viewed.
  • Some 3rd parties like Facebook and Twitter may know you visited this website, if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.
  • If you sign up with us we take great care to keep your information safe and we’ll never share it with others without your express permission.
  • We never share your data with third parties except to help us deliver our own services.

These are just the key points. If you need detail, keep reading.

Measuring our visitors

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.

The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.

You can learn more about Google Analytics or opt out if you wish.

Cookies

As part of monitoring the use of our site, Google Analytics places a cookie into your browser history. This cookie collects only anonymous information in order to provide us with basic information on what visitors to the site are doing while they are browsing.

If you log into the website with your account details the website will also place a cookie to ensure you stay logged in for the duration of your visit so you don’t have to keep putting your username and password in on every page.

There are a variety of other cookies that are generated which help to ensure you can use the website smoothly and none of them collect personal information about you.

For more information on cookies and how to manage them see allaboutcookies.org.

Facebook, Twitter and other social networks

These services provide social buttons and similar features which we use on our website – such as the “Like” and “Tweet” buttons.

To do so we embed code that they provide and we do not control ourselves. To function their buttons generally know if you’re logged in; for example Facebook use this to say “x of your friends like this”. We do not have any access to that information, nor can we control how those networks use it.

Social networks therefore could know that you’re viewing this website, if you use their services (that isn’t to say they do, but their policies may change). You will need to check your privacy settings on those services in order to check or prevent this.

Contact form

To allow customers to more easily contact us we provide a web form which sends us emails. This form collects first name, last name and email address, which we use in order to process the requested service. This information is not stored on the website and the email generated is sent securely. We do not share this information with any third party without your express permission.

If you register an account with us

When you sign up for an account with us we will record specific personal information about you, such as your name, postal address and email address.

We will also collect and store information about your use of our services so as to improve them. For example, we keep a log of what features are being used at any time.

We also log account and transaction history for accounting purposes, and to monitor our business activities.

Emails

We may send you email notifications regarding your service (such as invoices) or which you have specifically requested (such as newsletters or notifications). You have the ability to opt out of any of this communication at any time.

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.

Security

Panino Breads take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:

  • Use of SSL encryption for sensitive data
  • Hardware stored in secured datacentres behind firewalls
  • All access to information restricted by password and/or secure key
  • Restrictions to what information can be accessed via any location

Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.

Of course you are responsible for keeping your password and user details confidential. Nobody at Panino Breads will ever ask you for your password, so please don’t trust anybody asking you for it.

Data Breaches

In case the worst happens and paninobreads.co.uk suffers a breach which might compromise your personal information stored there, we will notify all customers via email and immediately enforce a change of password for all registered users.

Accessing your data

If you would like to check the data we hold on the website and/or make changes to it, please see the Data Access Request page.

For queries about data we hold offline, please contact the office.

Updates to this policy

We may update this privacy policy from time-to-time, particularly as technology changes. You can always check this page for the latest version. We may also notify you of changes to our privacy policy by email.

Any questions?

If you have any questions about this privacy policy or your personal data, please write to us by email to sales@paninobreads.co.uk or by post to Unit 4, Anchor Building, Battle Road, Heathfield Industrial Estate, Newton Abbot, TQ12 6RY.